Welcome to our store

USD

Currency

USD

Shipping Policy

Order Processing & Shipping Times

At Greenhouse Girls, we are committed to getting your order to you as quickly as possible. Please review the details below regarding our shipping process.

Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received.
Shipping Time: Delivery times vary depending on your location and chosen shipping method at checkout. Estimated shipping times are:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Express Shipping: 1-3 business days

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to reflect

Order Tracking & Delivery Issues

Once your package has left our facility, it is out of our control. If your package is delayed or missing, please follow these steps:

1️⃣ Check your tracking number for updates.
2️⃣ Contact the shipping carrier directly for assistance.
3️⃣ If your package is lost or undelivered after 10 business days, reach out to us at greenhousegirlsthc@gmail.com for support.

We are NOT responsible for lost, stolen, or damaged packages once they have been marked as "Delivered" by the carrier. We recommend shipping to a secure location.

This website is operated by Greenhouse Girls. Throughout the site, the terms “we,” “us,” and “our” refer to Greenhouse Girls. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including additional terms referenced herein. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use our services. Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Termsby posting updates to our website. Your continued use of the site after changes are posted constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you. 1. ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province, or that you have given us consent to allow a minor dependent to use this site. You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction while using our Service, including but not limited to copyright laws. You must not transmit viruses, malware, or harmful code. A violation of any Terms may result in immediate termination of your access to our Service. 2. GENERAL CONDITIONS We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer over networks. You agree not to copy, duplicate, resell, or exploit any portion of our Service without express written permission from us. 3. PRODUCTS & SERVICES Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right to: Limit sales of our products/services to any person, region, or jurisdiction. Limit quantities of any product or service we offer. Change product descriptions or pricing at any time without notice. Discontinue any product at any time. We do not guarantee that the quality of any product or service will meet your expectations, or that any errors in service will be corrected. 4. ACCURACY OF BILLING & ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. If we modify or cancel an order, we may attempt to notify you via email or phone. We reserve the right to block orders that appear to be placed by resellers or distributors. You agree to provide current, complete, and accurate account and payment details. 5. REFUNDS & RETURNS Please review our Return & Refund Policy for details. We accept returns only within 3 days of delivery for damaged or defective items. Items must be unopened, unused, and in original packaging to qualify for a return. Refunds are processed within 10 business days after approval. 6. THIRD-PARTY LINKS Our website may include materials or links to third-party websites that we do not control. We are not responsible for third-party content, accuracy, or policies. We are not liable for damages related to purchases or use of third-party products or services. It is your responsibility to review third-party policies before engaging with them. 7. USER CONTENT & COMMENTS If you submit comments, suggestions, or creative content, we may use them without restriction. We may edit, remove, or monitor content at our sole discretion. You agree not to post unlawful, abusive, obscene, or misleading content. 8. PROHIBITED USES You are prohibited from using our site for the following: Any unlawful purpose To violate local, national, or international laws To infringe on intellectual property rights To harass, insult, harm, or discriminate To submit false or misleading information To upload malware, viruses, or harmful code To collect others' personal data without consent Violation of these prohibited uses may result in immediate termination of service. 9. DISCLAIMER OF WARRANTIES & LIABILITY We do not guarantee uninterrupted, timely, or error-free service. We do not warrant that the results from our service will be accurate or reliable. Your use of our Service is at your own risk. Our service and all products are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, Greenhouse Girls and its affiliates shall not be liable for any injury, loss, claim, or damages, including but not limited to: Lost profits or revenue Lost data Errors or omissions in content Service interruptions Some jurisdictions do not allow limitations of liability, so these exclusions may not fully apply to you. 10. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of the United States. 11. CHANGES TO TERMS We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to review these Terms periodically. Continued use of our site constitutes acceptance of any changes. 12. CONTACT INFORMATION If you have questions about these Terms, contact us at: 📧 Email: greenhousegirlsthc@gmail.com 📍 Business Address: 37490 US Highway 19 N, Palm Harbor, FL 📞 Phone: 813-270-0781